SHIPPING POLICY
WISA reserves the right to amend any policy at any time without prior notification. We urge our valuable customers to take note on the following before making the payment:
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Requires that all deliveries must be made to a physical address only.
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Disallows delivery to the PO Box addresses
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Requires an adult above 21 years old to sign the package
At any point of time, if you are not able pick up your item, please inform us and provide an alternative shipping address via email at wisa.collaboration@gmail.com or contact us at +65 8253 3596.
SHIPPING TIME
Our customized orders are shipped out within 21 to 30 working days from the date of purchase.
Be assured, we will do our utmost best to deliver your item on time, otherwise should there be any delays to your order, we will contact you via email.
SHIPPING TRACKING
Upon confirmation of purchase, we will send you an email notification with a reference ID confirming your shipment and a courier shipment tracking number. This gives you the assurance that all delivery is track until it reaches you or your recipient.